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Security - Equifax Data Breach

Recent reports of the data breach at Equifax may have caused you concern about the safety of your personal information.   Staley Credit Union can assure you that we were not directly involved with this breach and that your credit union data remains secure.

Equifax, one of the major credit reporting agencies, released information that a cybersecurity incident may have potentially impacted approximately 143 million U.S. consumers.   The information accessed primarily includes names, Social Security numbers, birth dates, addresses, and in some instances, driver’s license numbers.   We encourage you to check your personal impact to the Equifax breach through www.equifaxsecurity2017.com.

Here are some additional recommended steps to assist in monitoring and securing your personal information:

  • Monitor your account 24/7 via Staley Online Banking AND download our CardValet app to receive alerts when your Staley Debit/Check or Credit Card is used or temporarily turn off your card.
  • Monitor personal credit reports for new applications that were filed on your behalf.  
  • Consider placing a credit freeze on your files. A credit freeze makes it harder for someone to open a new account in your name. Keep in mind that a credit freeze won’t prevent a thief from making charges to your existing accounts.
  • If you decide against a credit freeze, consider placing a fraud alert on your files. A fraud alert warns creditors that you may be an identity theft victim and that they should verify that anyone seeking credit in your name really is you.
  • File your taxes early — as soon as you have the tax information you need, before a scammer can. Tax identity theft happens when someone uses your Social Security number to get a tax refund or a job. Respond right away to letters from the IRS. The IRS will only contact you through the mail.
  • Visit Identitytheft.gov to learn more about protecting yourself.

Staley Credit Union will never send you an email or text message asking for your UserID, Passwords, PIN, or any other sensitive information.   In addition, we have a dedicated team of fraud analysts who review debit and credit transactions 24/7 to look for suspicious or unusual activity.   If fraud is suspected, the analyst will immediately shut down the card and contact you to review transactions.

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First Time Users

To report a Lost/Stolen VISA Credit Card or Debit/Check Card, call 800-472-3272.
Use Card Valet to turn off your card and prevent further fraud.
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